Installation Services
3.1 Device Installation
Installation Preparation
- Verify the network environment (WiFi or 4G) to ensure unobstructed connectivity and confirm the location is not in a restricted country/region.
Installation Steps
- Assist merchants in completing the initial device setup; refer to the PAYDAO POS Terminal Operation Guide for detailed steps.
- Conduct comprehensive function tests and simulated transactions to confirm all functions are operating properly.
3.2 Merchant Training
Basic Operation Training
- Powering on/off and network connection
- Demonstration of payment collection operations
- Amount input and confirmation
- Simulate users tapping their payment cards
- Transaction confirmation and receipt printing
Advanced Function Training
- Transaction record inquiry
- Balance checking
- Withdrawal operation
Hands-on Practice
- Guide merchants to perform a full operation independently
- Simulate various transaction scenarios
- Ensure merchants learn all operations proficiently
- Address questions and concerns